COVID-19 Letter to Customers
Dear valued customer,
With the news dominated by Coronavirus, COVID-19 Pandemic Status, we wanted to let you know that Odyssey Aviation is carefully implementing heightened protocols to ensure your utmost safety.
First and foremost, in the aviation industry our #1 priority is, and has always been, the safety and well-being of our visiting guests, flight crews, the Bahamian community and our team members.
Regarding the spread of the virus, we are closely monitoring the most up-to-the-minute guidance from the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), The Bahamas Ministry of Health (BMOH), Transportation Security Association (TSA), the Federal Aviation Administration (FAA) and the National Business Aviation Association (NBAA). Our focus is to ensure the actions we are taking are comprehensive and appropriate and will meet our customers’ needs and keep our employees safe.
The BMOH announced the first suspected case of COVID-19 on March 15th, 2020. The United States CDC has not issued any health notices restricting travel to and from The Bahamas, at this time. The Government of The Bahamas has implemented border control and quarantine measures; effective Thursday, March 19th Foreign nationals and foreign individuals who have travelled within the last 20 days from the United Kingdom, Ireland and Europe will be prohibited entry into The Bahamas. This is in addition to restrictions already in place for China, Iran, Italy and South Korea. This restricted travel list of countries will be continuously monitored and updated as necessary. All other visitors are being screened by the government at all The Bahamas ports of entry.
Odyssey Aviation remains committed to upholding the highest standards of cleanliness across the entire business. As guided by the CDC and WHO, we have enhanced our already robust cleaning techniques for all equipment throughout our entire buildings at Odyssey Aviation’s FBO locations in Nassau- MYNN, Exuma- MYEF and San Salvador- MYSM.
In addition, we are taking steps to ensure the welfare of our employees. For employees who feel well and have no symptoms, we urge them to continue to practice good respiratory hygiene at all times, drink lots of fluids and maintain diligent hand washing, which is the best way to prevent transmission of viruses such as coronavirus or flu. In the event of an employee feeling unwell and have symptoms of the virus (dry cough, breathlessness or fever of 38°C / 100.4°F or above) we will advise them to stay at home and consult their healthcare providers, also contact the government COVI-19 Hotline Numbers 376-9350 or 376-9387.
We want you to know that you can continue to rely on Odyssey Aviation, and the next time we have the privilege of welcoming you to Odyssey Aviation and The Bahamas, you can be assured of our commitment to providing a safe and secure environment.
We appreciate your business and we truly appreciate the trust that you place in our team and our company, thank you for your loyalty and please stay healthy!
Best regards,
Steven K. Kelly,
President Odyssey Aviation Bahamas.
Additional Resources:
FAA Guidance: https://www.faa.gov/other_visit/aviation_industry/airline_operators/airline_safety/safo/all_safos/media/2020/SAFO20003.pdf
https://www.faa.gov/news/updates/?newsId=94991
CDC Guidance:
https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html
https://www.cdc.gov/coronavirus/2019-nCoV/index.html
EASA Guidance:
https://ad.easa.europa.eu/ad/SD-2020-02
Bahamas Ministry of Health Updates:
https://www.facebook.com/MOHBahamas/
TSA
https://www.tsa.gov/coronavirus
World Health Organization
https://www.who.int/emergencies/diseases/novel-coronavirus-2019
National Business Aviation Association
https://nbaa.org/aircraft-operations/safety/coronavirus/
Trip Advisor resource for travelers
https://www.tripadvisor.com/COVID-2019
Bahamas Ministry of Foreign Affairs
https://mofa.gov.bs/
About Odyssey Aviation:
Odyssey Aviation Bahamas is the most trusted provider of aviation services in The Bahamas. Odyssey Aviation has three full service Rubis branded FBOs at Nassau’s Lynden Pindling International Airport (MYNN), Exuma International Airport (MYEF) and San Salvador International Airport (MYSM) in addition to two ground handling stations at Governors Harbour Airport (MYEM) and Rock Sound Airport (MYER).
Odyssey Aviation is the only service provider in the Bahamas where all representatives are trained and certified at Odyssey Aviation Nassau, Headquarters. Odyssey Aviation Nassau and Odyssey Aviation Exuma are both a part of the Paragon Aviation Group which is an exclusive membership of independent FBOs that provide an elite experience to general aviation travelers. Odyssey Aviation Nassau is consistently recognized among the top aviation service companies in the Caribbean.
Odyssey Aviation United States has two full service FBOs, one at Detroit’s Willow Run Airport (KYIP) and one at Orlando’s Kissimmee Gateway Airport (KISM). Both airports offer general aviation services, hangar accommodations and World Fuel branded fuel. Odyssey Aviation Kissimmee also has aircraft maintenance.